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Mignatti Companies
Builder of Integrity Award
Quality Builders Warranty Corporation
This exclusive award honors commitment to excellence in customer service and
quality construction. In order to win the Builder of Integrity award, QBW
ensures that each builder is subjected to a strict screening process. “Mignatti
Companies has demonstrated a commitment to excellence in customer service that
has gone above and beyond the industry norm,” stated Kristen Spagnoletti, QBW
representative. Mignatti has demonstrated these qualities in part through its
exceptionally low complaint ratio during their participation in the QBW program.
Homeowner Surveys - Golf Club Estates at Heritage Creek
Golf Club Estates survey results include data from all participating homeowners between 2007 and 2010.
Initial Homeowner Survey - completed at the time of settlement
| 100% of homeowners said they would buy from Mignatti again |
| 100% cited “Quality Construction” and “Builder Reputation” as a primary factor in their purchase decision |
| 100% stated that they had no punch list items or fewer than expected on the day of settlement |
Warranty Survey – completed at 90 days
| 100% were satisfied with the professionalism of Warranty staff |
| 100% were satisfied with the timeliness of Warranty completing their items |
| 83% were satisfied with the level to which their Warranty items were repaired |
Warranty Survey – completed at 1 year
| 100% were satisfied with the professionalism of Warranty staff |
| 78% were satisfied with the timeliness of Warranty completing their items |
| 75% were satisfied with the level to which their Warranty items were repaired |
Homeowner Surveys - Heritage Point
Heritage Point Initial Homeowner survey results include data from all participating homeowners in 2009.
Warranty survey results include data from all participating homeowners between 2001 and 2010.
Initial Homeowner Survey - completed at the time of settlement
| 95% of homeowners said they would buy from Mignatti again |
| 85% cited “Quality Construction” and “Builder Reputation” as a primary factor in their purchase decision |
| 81% stated that they had no punch list items or fewer than expected on the day of settlement |
Warranty Survey – completed at 90 days
| 93% were satisfied with the professionalism of Warranty staff |
| 81% were satisfied with the timeliness of Warranty completing their items |
| 81% were satisfied with the level to which their Warranty items were repaired |
Warranty Survey – completed at 1 year
| 95% were satisfied with the professionalism of Warranty staff |
| 80% were satisfied with the timeliness of Warranty completing their items |
| 76% were satisfied with the level to which their Warranty items were repaired |
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